Discover the answers below to our most Frequently Asked Questions.

1. What is the process of working together?

The process usually involves an enquiry from a potential client – either via phone, email or social media. We then start an initial consultation where we gather more information on the potential clients wants & requirements for the refit, an idea on ballpark budgets, receive images/videos of the yacht in her current condition.

Once we have received all the above, our team can work on a ballpark budget range – if this is within your thinking, we then arrange a visit to the boat with a designer and the relevant team members to start a detailed proposal with material selection & design.

This allows us to create a more accurate estimate for the work. If this estimate is acceptable to you, we ask for a small holding deposit so we can allocate the time within our schedule to begin planning your refit. Allowing us to understand the completion date, which everyone is eager to know.

Once we have finalised the work content, material specification & design, all tailored to your bespoke needs, we then begin with our stage payment process to ensure the flow of materials ahead of their required date to allow the project to run smoothly & on time.

Refit execution. We can either complete our design & refit work on your berth, or we can arrange for your yacht to be brought to our HQ in Plymouth.

Final delivery. We pride ourselves on our ability to produce high-quality “factory standard” refits within, on average, 5-6 weeks. Meaning we can return your beloved new yacht back to you within just over a month, ready for your enjoyment.

Every step is tailored to your specific needs.

2. How much will the refit cost?

A refit by SETAG is there to add value. It should be a way to future-proof your yacht and make it reflect your taste, personality and needs.

It is near impossible to say a figure as the individual project costs vary depending on the scope of the work content and materials selected by the client. However, the cost of any work is justified by the proportionally far larger increase it adds to the value of the vessel.

Discover below the answer to – “Are Yachts a Good Investment?”

 

Are Yachts a Good Investment?

3. Where is SETAG based?

SETAG is based in Plymouth, UK. We are in the process of setting up a facility in the East of Spain to service the plethora of yachts in the Mediterranean. We do have clients who bring their Med boats to us in the UK, so we can accept any yacht, from anywhere.

4. Does SETAG work outside the UK?

Yes, SETAG offers international refit services and works on projects worldwide. Our services are available for both UK & International clients, no matter where your home berth is located.

Contact us for a personalised quote based on your yacht and desired refit specifications.

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5. How long is the process from start to finish?

The timeline varies hugely by project, depending on the work content within the project, the materials selected & their lead-time – but typically, our projects range from a month to 6 months, depending on complexity.

The reasons for a design & refit project and the age of the yachts we have remastered, are as varied as the vessels and the owners themselves. Many owners love their yachts and how they look externally, and simply outgrown the interior. We have carried out refits on yachts between brand new – 40 years old.

7. Does SETAG only offer aesthetic refits or engineering as well?

SETAG offers both aesthetic and engineering refits, providing comprehensive refurbishment services.

8. What services does SETAG offer?

We offer a one-stop-shop level of service & have the expertise to address any issue you may wish to address. We can offer the full package, but all of our projects are bespoke to our clients who decide the work content. In a ‘tongue & cheek’ way – we like to say that the only restrictions are budget & imagination.

For ease, to list a few – full interior & exterior refurbishment includes but not limited to – upholstery, navigation, lighting, audio & visual, electronics, engineering, teak decks, interior & exterior painting, engine services, engine replacement, air-conditioning, accessories packages, general maintenance (anti foul etc) and much more.

Our design credentials is our USP, so we don’t just recover an existing piece, we re-design.

9. Does SETAG only work with Princess, Sunseeker or Fairline?

Whilst we specialise in these 3 top brands, as that’s where our team’s expertise lies, throughout our years we have tackled various other brands as well and are competent to address all motor yacht brands.

10. How involved do I need to be in the process?

Client involvement is welcomed but optional. You can be as involved as you wish, from initial planning to final touches. Most often, we see significant client engagement early in the process when we are designing the look & feel along with the specifications and material selection then as the project processes through the journey, we see less involvement until the final sign off stage. But this is individual preference & we welcome any level of involvement.

11. Can I join the SETAG team?

Yes, SETAG is always looking for skilled professionals to join our team. Discover our contact page for current opportunities.

With SETAG, you can make a huge difference when you buy something secondhand, maybe a bit tired and then you put all of this beauty in it and you create what effectively is a brand new boat. Completely to your own liking, your own standard...creating the perfect boat for us.
Delighted SETAG customer - Squadron 42 owner
Brilliant concept...new boat look and feel at pre-owned prices - by the industry experts. Recycling at its best!
Briony Newington - Founding Partner, Fairline Yachts.
The great thing is, none of this is off the shelf - I love this boat and now she’s got her frock on...this is the best money I've spent.
Delighted SETAG customer - Princess 61 owner
If you want to redefine, refit and remaster your boat who better to do it than the people who designed it in the first place? "What a fantastic idea!"
Miles Morehouse – Marketing Director, Fairline
We cannot recommend the SETAG team highly enough. If you love your current boat, then for a fraction of the cost to change it, have it SETAG’d. The SY branding certainly helped us obtain a premium price. We got what we paid for her in 2017 plus what we spent with you!
Delighted SETAG customer - Targa 50GT owner
I have worked with Chris for over 30 years and I’m pleased to see him develop his own brand - along with likeminded people with industry-leading expertise. The future is bright for Setag Yachts and pre-owned yacht owners, who can now refurbish their vessels to today’s - or even tomorrow's standards.
David King - Founder, Princess Yachts.
That has been one of the key selling points for us – having that personalised service and having a boat that is unique to us – is standout in its own right. We are pretty blown away…very very pleased. I think it’s fabulous…it has transformed the boat.
Delighted SETAG customer - Targa 47 owner
The perfect way to open up a new market: the "true reflection of luxury". Setag gets it: simplicity and personalisation are key – with the depth of knowledge to deliver.
James Barke – Managing Director of Boats.co.uk
Setag are probably the only company who can carry out all the tasks as a ‘one stop shop’. Other yards were reluctant to price work and needed to subcontract many tasks meaning higher costs and longer lead times. If you are in any doubt speak to Chris and his team, they know boats like no one else.
Delighted SETAG customer - Princess 460 Owner
We have been waiting for this quality of service: a comprehensive, professional refit that we can rely on – because of the pedigree of its staff, with over 200 years' experience in our market.
Christopher Head – Group Sales Director for Sunseeker London Group
You have put Princess magic into our beloved Broom.
Delighted SETAG customer - Broom 370 owner
Never have I come across a more able collection of professionals in this market. We have complete trust in Setag, since its team has been in the business for as long as we can remember. We're very excited to welcome this specialist refit company into our portfolio.
Colin Capewell - Managing Director of Princess Motor Yacht Sales

Testimonials

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